First time buyer for me. I bought a tap and was surprised when it got delivered within 4 days considering it is from Melbourne to my Sydney address.
There was a slight issue with a finishing. I was initially worried to approach Buildmat not knowing what kind of response I would get. However I was pleasantly surprised it was handled with courtesy and great professionalism. My item was replaced within two days.
I was happy with my experience and ended up purchasing another item from Buildmat. I highly recommend Buildmat.